Contact Facebook By Phone
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In button in the leading right corner of the page to enter your Facebook e-mail address and password.
2. Testimonial the alternatives toolbar. This is at the top of the display, directly underneath the search bar-- you'll should drag your mouse cursor over each choice to watch its subsections. Your options include the following:
- Utilizing Facebook - This area of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, and also account development.
- Handling Your Account - Covers items such as your login as well as your profile settings.
- Personal privacy and also Safety - Addresses account safety, unfriending people, and hacked/fake accounts.
- Policies and also Reporting - Covers basic coverage (misuse, spam, and so on) as well as managing a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" as well as "Popular Topics" sections on this page, because they cover typical issues and also complaints.
3. Select a relevant section. For example, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Evaluation extra alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of steps that describe the best ways to remedy your situation.
- For instance, Facebook suggests managing an impostor account by mosting likely to the account's account page, clicking ..., as well as clicking Report, after that complying with the on-screen guidelines.
5. Make use of the search bar to quicken your process. To do this, merely click the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as enter a couple of words associated with your complaint. You should see numerous recommendations pop up in a drop-down menu below the search bar.
- For instance, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar here only connect to Facebook's pre-written posts-- if you're seeking an answer to a particular concern not covered in the Help Center, skip in advance to the Area page.
6. Open the Ads Help Center page. If your business or page is having problems with ads, your questions are typically attended to in this area.
- To look into marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can not locate your existing issue detailed anywhere in the Help Center, your best bet is to look for it in the community forums right here.
- You'll see a search bar on top of this page-- you can search for subjects (e.g., impaired accounts) from here.
Technique 2: Submitting an Issue via the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This gets on the lower best side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions type. Right here, you'll have to click the "Yes" or "No" checkbox for each and every of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to start submitting the type once more.
6. Click Proceed. If you want to transform the language of the following kinds, you have to initially click the "Select Language" bar in the top left edge of the screen and then click your recommended language.
7. Fill out the complaint type. This will vary from one person to another based upon one's personal information as well as the nature of one's complaint, but make sure to be as thorough as possible when completing this kind. You must include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an e-mail to show up. Facebook operates on West Coast time, so expect your e-mail to show up appropriately within three to five service days.
Technique 3: Submitting an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't presently handicapped), you will not be able to submit an appeal.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You could likewise make use of a phone number below.
4. Enter your complete name. Ensure the name provided here directly matches the name on your account.
5. Click Choose Files. You'll likewise need to submit an image of an ID-- be it a driver's permit, a license, or a passport photo.
- If you don't have a photo of your ID offered, take one now as well as send it to yourself by means of e-mail so you can download it to your desktop.
6. Click on a file location. As an example, you might click Desktop right here.
7. Click your ID photo. This will certainly publish it to the Facebook kind.
8. Kind details into the "Additional Info" box. This is the space where you can justify the resurgence of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please keep in mind that you may not obtain a reaction for several days.
- If you do not receive an action within a week, attempt resubmitting your kind.
Method 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" area in the leading right corner of your screen.
3. Key in your name, email address, or contact number. Make sure you could access whichever system you choose to go with.
4. Struck Enter.
5. Click Continue.
6. Examine your selected medium of communication for a code. As an example, if you provided your contact number, you should obtain a text with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can additionally prefer to log out of your account on all tools if you think your account has been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook platforms (e.g., mobile and also desktop alike).